Frequently Asked Questions (FAQ’s)
Can I cancel my order?
If you wish to cancel your order, please contact us as soon as possible at support@pruyearsantiquesky.com.
Cancellation requests are subject to the order's processing and shipping status. Once an order has been shipped, it may no longer be eligible for cancellation.
How much does shipping cost?
We are pleased to offer FREE STANDARD SHIPPING on all orders throughout the United States. There are no standard shipping charges at checkout.
How long will it take to receive my order?
Our estimated total delivery time is 4–6 business days, including:
- 1–2 business days for order processing.
- 3–4 business days for shipping and transit.
Orders are processed and delivered on business days (Monday–Friday), excluding holidays.
How can I track my order?
Once your order has been shipped, you will receive a shipping confirmation email with your tracking information. You can use this information to check your shipment's progress.
What should I do if my item arrives damaged or incorrect?
We sincerely apologize if you receive a damaged or incorrect item. Customer satisfaction is important to us, and we are happy to help resolve the issue.
Please contact our support team at support@pruyearsantiquesky.com with your order details and, if possible, photographs of the damaged or incorrect item. Our team will review your request and assist you with the next steps.
Do you ship internationally?
Currently, we do not offer international shipping.
We only ship orders to eligible addresses within the United States.
How can I contact customer support?
If you have any questions or concerns regarding shipping, tracking, or your order, please contact us:
Trade Name: Pruyear’s Antiques
Our Physical Address: 701 S Central Ave, Campbellsville, KY 42718, United States
Phone Support: +1 (270) 465-7839
Email Support: support@pruyearsantiquesky.com